FAQ
FREQUENTLY ASKED QUESTION
– A digital activation key is a unique code that provides full access to the software or game. It offers instant delivery via email and eliminates the need for physical delivery.
– To buy games on our website, follow these steps:
- Select the games you need and add them to your cart.
- Proceed to checkout.
- Fill out the required fields.
- Choose a payment method.
- Confirm the purchase.
– After completing the payment process, the license keys and download links for the games will be sent to the email address provided during the order placement.
– After receiving the license key and download link in your email, follow these steps:
- Install the game on your computer or on the Steam service.
- Activate the game using the received key.
– Possible problems may include the software not working correctly or difficulties in activating it with the provided key. In such cases, please contact our support team. We are committed to resolving the issue promptly. If a faulty file is provided, we will offer a replacement.
– Generally, returns are not available for digital items unless the file provided is faulty. If you encounter such a problem, please reach out to our support team within 48 hours of the purchase. We will assess your situation, and if it is confirmed that there is a problem with the file, we will offer a replacement. Replacement requests are accepted within 2 weeks.
– Typically, the digital activation key and download links are sent to your email shortly after the payment is completed. You should receive them within minutes.
– Yes, you can purchase a game and provide the digital activation key to someone else as a gift. Simply share the key with them.
– We accept a variety of payment methods, including Visa and Mastercard. You can choose your preferred payment option during checkout.
– Most games can be activated directly through platforms like Steam. Any additional software requirements will be specified in the product description.
– Yes, we prioritize the security of your personal information. Our website uses encryption and secure payment gateways to protect your data during transactions.
– Yes, we offer pre-order options for select upcoming games. Pre-ordering allows you to secure your copy in advance, and you’ll receive the digital activation key as soon as the game is released.